Customer reviews of Houlcroft Cars Ltd

By Kerrie B on 25 August 2020 | Verified purchase

I bought a Volvo XC60 from Dave yesterday. Couldn’t fault him or his company in any way. I’m heavily pregnant and couldn’t make the 2 n half hour journey to see the car. So I paid a small deposit and Dave brought the car to me. Fantastic service throughout from the 1st call to the purchase of the car. Highly recommend! Top Class service.

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Frauke J on 25 August 2020 | Verified purchase

David was responded immediately to my enquiry, and we arranged a slot to test drive (observing COVID measures). The car was presented immaculately (way above the usual spec for a used car) and I was provided with all the documentation available immediately, including the Minor repairs following a garage checkup that David had paid for. The test drive was reassuring, clear and professional: David outlined the route which would allow me to drive the car at different speeds. I was a passenger for half the drive and then drive the car myself for the second half, during which I was not distracted by any chat (I really appreciated this!). At all times I felt that David was happy to answer all questions patiently. When I asked about a part exchange of my old car, he took the time to check online before making an offer, making clear on what basis he was buying it. The clarity and openness throughout, the good communication via text and phone, means I highly recommend David’s services!

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Chloe R on 21 August 2020 | Verified purchase

Houlcroft Cars were very helpful, kept me up to date with the delivery time, were professional and courteous, and delivered the car to London.

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Cassandra H on 12 August 2020 | Verified purchase

My experience buying from Houlcroft Cars was excellent from the start to the end. The advertisement showed a car in great condition and it was clear that the seller had taken great care in looking after the vehicle. He replied very quickly to my enquiry and was very clear in response to all of my questions in terms of the process of buying as I was a first time buyer. The virtual tour of the vehicle that we undertook due to the current pandemic situation was very useful and the seller happily showed me everything that I wanted to see (which confirmed the advertised condition) before committing to a deposit. After that it was simply a case of going to see the vehicle and paying the rest of the sum via bank transfer which was simple and quick. Overall, the seller was a lovely person to do business with as he was very understanding of both my needs and the needs of the current climate. The car is in great condition and I highly recommend Houlcroft Cars.

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Simon A on 07 August 2020 | Verified purchase

I found Dave to be courteous, knowledgeable and friendly. I'd recommend Dave to anyone wanting to buy a quality used car.

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Joe Y on 05 August 2020 | Verified purchase

Was a smooth, relaxing and friendly service from start to finish with David at Houlcroft cars. No hassle whatsoever, dealt with all my queries promptly which is reassuring. I wish the best of luck to Houlcroft cars as a growing business and hope we cross paths again!

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Victor C on 04 August 2020 | Verified purchase

The experience was excellent. The dealer was well prepared.With all the relevant information at his finger tips. He was able to answer all our questions. He was helpful without being over pushy. Inspiring confidence in his knowledge of the history of the vechicle and its value for money. I would highly recommend this dealer. Thus far we feel we have gotten a lovely well presented car.

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Sarah W on 28 July 2020 | Verified purchase

From sending a message to arrange a viewing right through to purchasing the car has been a dream. We found this dealer to be very approachable and accommodating. We were made to feel comfortable in and found that the dealer operated in a covid secure way adhering to social distancing guidelines etc. We are very happy with our purchase and would recommend using this dealer to others. Thank you 😊

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Rashpul S on 20 July 2020 | Verified purchase

A very pleasant purchase, the car was beautifully valeted for us to review. The car was as advertised, it drove lovely and all of the paperwork checked out. We agreed a price and collected the car following day.

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)

By Natasha B on 12 July 2020 | Verified purchase

Really professional, helpful and honest. This is my first car so was nervous to find the right one but I couldn’t be happier. Would definitely recommend!

Reply from Houlcroft Cars Ltd on 08/09/20

Thanks so much for leaving the 5 star review and many thanks for your business. It's much appreciated!! Kind Regards, David (Houlcroft Cars Ltd)