Customer reviews of Houlcroft Cars Ltd

By Anonymous on 31 October 2021 | Verified purchase

David was a top man! Lots of information about the car and paperwork. Left us alone to have a look around the car and play with all the different bits to see if everything worked or what we was looking for. Not pushy answerd all questions with confidence! Great customer service 100% reccomend as cars are to good standard.

By Neil Smith on 30 October 2021 | Verified purchase

Very professional, also after sales service 10 out of 10 Highly recommend this company will buy again as I feel trusted in my purchase

By Anonymous on 03 October 2021 | Verified purchase

Excellent service informative to detail of vehicle and history and would recommend them

Reply from Houlcroft Cars Ltd on 10/10/21

Many thanks for leaving this 5* Review, it really is appreciated. Glad to hear you were happy with the excellent service provided. Thanks again for your business, Regards, David@Houlcroft Cars Ltd.

By Beth Mills on 23 September 2021 | Verified purchase

Top quality service from start to finish. David is very knowledgeable and made me feel instantly comfortable from my first communications with him. There was a minor problem with the car which he was completely up front about and sorted before i took it away. A pleasure to work with! I would definitely recommend Houlcraft Cars.

Reply from Houlcroft Cars Ltd on 10/10/21

Many thanks for taking the time to leave another great review for Houlcroft Cars Ltd. I'm pleased you were happy with the quality of service from start to finish. It was a pleasure to deal with you and I wish you all the best in the Fiat 500. Thanks again for your business, Regards, David@Houlcroft Cars Ltd.

By Sean on 16 September 2021 | Verified purchase

Great communication. Great photos and video. Great customer service. Smooth transaction. Delivery as promised. A pleasure to deal with. Nothing more to add, I would definately use David Houlcroft cars again without doubt. Thanks David.

Reply from Houlcroft Cars Ltd on 16/09/21

Many thanks for taking the time to leave a great 5* Review for Houlcroft Cars Ltd. It gives me great pride to know I've delivered great customer service and a smooth transaction again. I would like to wish you all the best with your new vehicle and if you need anything going forward then please don't hesitate to contact me. Thanks again for your business. Regards, David@Houlcroft Cars Ltd.

By Shirla and Chris Oates on 15 September 2021 | Verified purchase

First Class. David is clearly passionate about his business and this reflected in all aspects of the transaction. The car, a VW Eos, was immaculately presented ( much better than newer vehicles we viewed at main dealerships) , with all documentation in order, he was knowledgeable about the vehicles history and completely transparent . We were unable to take the vehicle away but David personally delivered it a couple days later to our home in Shropshire, free of charge. Both the car and the professional , friendly service provided by David well exceeded our expectation. We would certainly buy another vehicle from them and we can recommend Houlcraft Cars without reservation.

Reply from Houlcroft Cars Ltd on 16/09/21

Many Thanks for your kind words and comments regarding the purchase of your Volkswagen Eos. I'm truly grateful of another 5* Review for Houlcroft Cars Ltd. My attention to detail in providing the best service and professionalism are both many of my main priorities and I'm pleased you felt I delivered in all areas. Thanks again for your business and hope I can be of assistance again in the future. Thanks again Chris & Shirla! Regards, David@Houlcroft Cars Ltd

By Stephen Lakin on 14 September 2021 | Verified purchase

David was very good at communicating all the information about his experience and the vehicle we were interested in. He organised for us to see the car the next day and was very helpful and trusting. I would recommend Houlcroft cars.

Reply from Houlcroft Cars Ltd on 14/09/21

Many thanks for taking the time to leave your 5* review, I always take great pride in satisfying customers with regards to communication and trust. It was a pleasure to deal with you and I hope the Honda CRV serves you well. You know where I am if you need anything in the future. Regards, David@Houlcroft Cars Ltd

By Anonymous on 09 September 2021 | Verified purchase

Dave's a man of his word, did everything he said he would. Delivered an immaculate car on time. He was a pleasure to deal with & took all the stress usually associated with buying a car away. I won't hesitate to use him again & will recommend.

Reply from Houlcroft Cars Ltd on 14/09/21

Many thanks for taking the time to leave this 5* Review. I'm pleased the purchase was stress free and I look forward to dealing with you again. Thank you for your business. Regards, David@Houlcroft Cars Ltd

By Raivis Vanags on 22 August 2021 | Verified purchase

Best dealer I`ve dealt with. David is exceptionally polite and thoughtful. He has a special way of dealing with a customer, that you`ll always be happy, no matter what. Definitely would recommend Houlcraft Cars Ltd and I want to personally thank David for going an extra mile to prepare the car for sale. Best regards, Raivis.

Reply from Houlcroft Cars Ltd on 14/09/21

Thank you for your kind words and taking the time to leave this 5* Review. Thank you for the recommendation and I wish you all the best with your new vehicle. Thanks again for your business! Regards, David@Houlcroft Cars Ltd

By Anonymous on 20 August 2021 | Verified purchase

A really excellent service. David was extremely professional and helpful and we will go back to him for any other cars we might need in the future. We would have given more stars if there were any!

Reply from Houlcroft Cars Ltd on 14/09/21

Many thanks for taking the time to leave this great 5* Review, your comments are much appreciated. Look forward to dealing with you again. Thank you for your business! Regards, David@Houlcroft Cars Ltd