Customer reviews of Houlcroft Cars Ltd
At Houlcroft Cars Ltd, we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Houlcroft Cars Ltd
Based on 110 customer reviews
Amazing service , top bloke
By Lorraine S on 17 February 2020 | Verified purchase
Well where to start , we had a brilliant service from the off I have always been very sceptical about car sales men but this guy is just a different kettle of fish , he showed us the car from his home and was honest and genuine throughout , he invited us in for coffee to sort out the paperwork After purchasing the car a week later I had a minor issue. Phoned him up about it he was more then helpful and really went out of his way for us , he delivered a courtesy car for us to use while he took my car to the garage at no cost to us car was gone two days fixed and running amazing at no charge to us! He even delivered my car back to me at my work place five star service! If your someone reading this review and your wondering wether to bother all I can say is I can’t recommend this guy enough not only is he honest he’s helpful and genuinely a lovely guy I don’t be often go out of my way to write reviews but I felt he deserved it
Excellent customer service
By Mohammed I on 16 February 2020 | Verified purchase
I have bought a Hyundai I10 from Houlcroft cars Ltd. Good customer service, David is a lovely, polite and honest guy. The Hyundai I10 had a problem as it was making noise in lower gear when turning but David told us without hiding the problem and fix it before giving us the Car. He knows about cars and knows what he's talking about. There's still a noiseaand gear problem with my Hyundai I10 but I'm happy to say David is working with us to resolve it. I think if you like a car he got for sale, I would highly recommend it worth taking the time to view it.
First time buyer’s review
By Isabella D on 15 February 2020 | Verified purchase
Excellent customer service, really helpful when I went to view the car, explained everything to me, as I know very little about cars myself. All the necessary information and paperwork was provided when I brought the car. Car was in immaculate condition. I would recommend this company to others wanting to buy decent second hand or brand new cars.
Wonderful buying experience
By Talbot C on 13 February 2020 | Verified purchase
David was very honest, straightforward and overall it was a wonderful buying experience. He takes great care of his customers and makes sure the cars are in tip top condition and working order. I love my Audi A5 and wouldn't hesitate to recommend him to anyone I know wanting to buy a quality used car.
By Frank M on 10 February 2020 | Verified purchase
Bought my daughters first car from Houlcroft , great service and customer communication. Car has been well prepared, mint inside and out.👍🏽
First class experience
By Lesley P on 02 February 2020 | Verified purchase
Very genuine dealer. We are thrilled with our car, we’ve just drive it 2hrs home. Can’t fault our experience. We would recommend.
What the main dealers should do...
By Lester M on 27 January 2020 | Verified purchase
A good buying experience. All calls followed up, promises kept etc. Car was presented perfectly. No hard sells of gimmicks - just the deal I wanted. Would thoroughly recommend.
David’s service was excellent - very professional
By Alistair K on 17 January 2020 | Verified purchase
David’s service was excellent - honest and professional. Happily recommend David in the trade.
By Robert E on 05 January 2020 | Verified purchase
Nice car, great price, genuine dealer definitely would recommend
2010 Ford Focus Zetec
By Stacey W on 04 January 2020 | Verified purchase
Collected my car today after my parents found and put deposit down on the car for me. David was a genuine, lovely guy who really does seem to care about the service his customers receive, and goes that extra mile many other dealers wouldn't. Very happy with my purchase. I would highly recommend buying from Houlcroft Cars and wouldn't hesitate to use him again in the future. Thank you again for your fantastic service and lovely vehicle.
Houlcroft Cars Ltd
- 07771 903444
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